About Us

Wendy Smith has worked as a sales and marketing leader in the hospitality industry for over 20 years. Her passion for exceeding guests’ expectations lead her team to many awards over the years. She’s represented major brands such as Hilton, Starwood, W Hotels, Hyatt, and Marriott along with several boutique brands. Wendy and her team focused on providing guest experiences, the little extras that really made a difference. In seeing how impactful the little things were, Wendy began to focus on building relationships and communities with existing clients and potential guests. This lead to repeat business and a ton of referrals. Staying on the cutting edge, Wendy and her team were one of the firsts to adapt social media marketing. Using two-way communication to hear from guests and respond with solutions was a game-changer. This made Wendy eager to cultivate her own agency, one that would effectively intersect her expertise with respective interests. She believes what wins a client’s loyalty and what makes a creative business thrive is the passion that drives it. Choosing to specialize in a field of passion means that you are completely devoted to it; that you will protect it as if it were your own. That is the energy that sets this agency apart. The agency’s mission statement is Built on integrity, we’ll never compromise our beliefs or your brand. LevelUp Social opened its doors in 2016. Since then, they’ve facilitated the success of several small to medium brands and organizations, winning awards for innovation and creativity. Wendy brings an exceptional level of enthusiasm, dedication, and nuanced perspective that makes their firm a holistic solution for their clients.

Our Team Members

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